At the end of any investigation the Ombudsman shall inform the agency of his resolution and recommendations if he/she determines that:
(a) The agency should give more ample consideration to the matter investigated;
(b) an administrative act should be altered or set aside;
(c) the law or regulations on which the administrative act is based should be modified;
(d) the reasons justifying the administrative act should be given, or
(e) the agency shall perform any other action.
The Ombudsman shall require the agency concerned to notify him, within a reasonable period of time, of any action performed pursuant to his resolution and recommendations. He shall also give opportune notice to the claimant of the actions performed by him and by the agency.
History —June 30, 1977, No. 134, p. 393, § 17; Dec. 21, 2000, No. 432, § 7.