P.R. Laws tit. 26, § 9392
2019-02-20 00:00:00+00
The purpose of this chapter is to provide standards for the establishment and maintenance of procedures by health insurance organizations and issuers to ensure that covered persons or enrollees have the opportunity for the appropriate resolution of grievances, as defined in this chapter.
History —Aug. 29, 2011, No. 194, § 22.020, eff. 180 days after Aug. 29, 2011.