Section 225 ILCS 411/10-23 - [Section Scheduled to be Repealed 1/1/2027] Code of Professional Conduct and EthicsLicensed cemetery authorities and their licensed cemetery managers and customer service employees, and cemetery authorities maintaining a partial exemption and their cemetery managers and customer service employees shall:
(a) refrain from committing any action that may violate Section 25-10 of this Act;(b) be aware of applicable federal and State laws and regulations, adhere to those laws and regulations, and be able to explain them to families in an understandable manner;(c) treat all human remains with proper care and dignity, honoring known religious, ethnic, and personal beliefs;(d) protect all confidential information;(e) carry out all aspects of service in a competent and respectful manner;(f) fulfill all written and verbal agreements and contracts;(g) provide honest, factual, and complete information regarding all aspects of the services offered and provided;(h) not engage in advertising that is false, misleading, or otherwise prohibited by law;(i) not discriminate against any person because of race, creed, marital status, sex, national origin, sexual orientation, or color, except a religious cemetery may restrict its services to those of the same religious faith or creed. A cemetery authority operating any cemetery may designate parts of cemeteries or burial grounds for the specific use of persons whose religious code requires isolation;(j) to have clear and specific cemetery rules and regulations, subject to other applicable law, including this Act, and to apply them equally to all consumers and individuals served;(k) report all violations of this Act and this Section to the Department.Amended by P.A. 103-0421,§ 5, eff. 1/1/2024.Amended by P.A. 097-0679,§ 25, eff. 2/6/2012.Added by P.A. 096-0863,§ 10-23, eff. 3/1/2010.Section 1 of P.A. 103-0421 provides: "References to Act. This Act may be referred to as the Michael Bauer Memorial Act."