20 ILCS 5040/15

Current through Public Act 103-1052

Section 20 ILCS 5040/15 - Committee responsibilities

The Committee shall carry out the following responsibilities:

(1) analyze the laws and regulations that establish the respective agency hotlines;

(2) evaluate the respective agency phone systems to determine necessary technology changes for a centralized hotline;

(3) gather information on the volume of calls received by each agency;

(4) determine the exact process by which a call is screened to ascertain where it should be directed; and

(5) establish the manner in which the confidentiality of all complainant identities will be protected for purposes of any dissemination of records or other information outside agency personnel.

20 ILCS 5040/15

Added by P.A. 098-0049,§ 15, eff. 7/1/2013.