Section 110 ILCS 992/5-20 - Billing statements(a) In any student loan billing statement, a servicer shall not misrepresent the: (2) total amount due for each loan;(4) date to avoid late fees;(5) accrued interest during the billing cycle;(6) default payment methodology;(7) means to provide instructions for a payment; or(8) procedure regarding escalated requests for assistance.(b) A servicer shall not misrepresent information regarding the $0 bill and advancement of the due date on any billing statement that reflects $0 owed.Added by P.A. 100-0540,§ 5-20, eff. 12/31/2018.