Section 110 ILCS 992/5-10 - Payment processing(a) A servicer shall credit borrower and cosigner payments promptly and accurately.(b) A servicer shall provide borrowers and cosigners with prompt notice if the servicer changes the address to which the borrower or cosigner needs to send payments.(c) A servicer shall not charge a penalty to a borrower or cosigner if a student loan payment is received at an address used for payments for a period of 90 days after the change in address.(d) A servicer shall not misrepresent the delinquent amount of the loan on any call with a borrower or cosigner.(e) A servicer shall allow a borrower or cosigner to specify instructions as to how an overpayment should be applied to the balance of the loan as consistent with the promissory note.Added by P.A. 100-0540,§ 5-10, eff. 12/31/2018.