Upon a finding of legal sufficiency, except in cases involving nondivertible offenses set out in G.S. 7B-1701(a), the juvenile court counselor shall determine whether a complaint should be filed as a petition, the juvenile diverted pursuant to G.S. 7B-1706, or the case resolved without further action. In making the decision, the counselor shall consider criteria provided by the Department and shall conduct a gang assessment for juveniles who are 12 years of age or older. The intake process shall include the following steps if practicable:
Interviews required by this section shall be conducted in person unless it is necessary to conduct them by telephone.
N.C. Gen. Stat. § 7B-1702