Section 132-1.14 - Personally identifiable information of public utility customers(a) Except as otherwise provided in this section, a public record, as defined by G.S.132-1, does not include personally identifiable information obtained by the Public Staff of the Utilities Commission from customers requesting assistance from the Public Staff regarding rate or service disputes with a public utility, as defined by G.S.62-3(23).(b) The Public Staff may disclose personally identifiable information of a customer to the public utility involved in the matter for the purpose of investigating such disputes.(c) Such personally identifiable information is a public record to the extent disclosed by the customer in a complaint filed with the Commission pursuant to G.S.62-73.(d) For purposes of this section, "personally identifiable information" means the customer's name, physical address, e-mail address, telephone number, and public utility account number.N.C. Gen. Stat. § 132-1.14
Added by 2017 N.C. Sess. Laws 10,s. 2.1-c, eff. 10/1/2017.