"Direct supervision", as used in this section, shall mean all of the following: (1) the supervisor shall be present within the office to which the apprentice is assigned 100 per cent of the time; (2) the supervisor shall be physically present in the same work area with the apprentice at a minimum of 50 per cent of the time in which the apprentice is providing services; (3) the supervisor shall approve the selection of a hearing aid by an apprentice; (4) the supervisor shall physically oversee all testing and taking of ear mold impressions by the apprentice and shall approve in writing the results of all hearing tests done by the apprentice; (5) the supervisor shall countersign all sales documents prepared and consummated by the apprentice.
Subsequent to the period of direct, on-site supervision, the supervisor shall review and approve in writing all hearing aid fittings by the apprentice, including physical inspection of ear mold impressions, ear mold plans and hearing aid recommendations and fittings. The supervisor shall give final approval to work performed by the apprentice and shall attempt to contact the consumer who purchased the hearing aid by phone or through a follow-up appointment within one week to ensure satisfaction with the fitting.
The supervisor shall be responsible for providing supervision until either of the following occurs: (1) the apprentice obtains a certificate of registration as a hearing instrument specialist from the board; or (2) the supervisor or apprentice gives written notification to the board that he is terminating supervision and training.
An apprentice shall complete the minimum of 12 months under supervision as described in this subsection even if a board approved test has been successfully passed, prior to being granted a license as hearing instrument specialist.
Mass. Gen. Laws ch. 112, § 198