The board shall investigate all complaints relating to the proper practice of any physician assistant holding a certificate of registration under sections nine C to nine K, inclusive, and all complaints relating to any violation of said sections; provided, however, that notwithstanding any general or special law to the contrary, no person shall be subject to discipline by the board, including the revocation, suspension or cancellation of the certificate of registration or reprimand, censure or monetary fine, for providing or assisting in the provision of reproductive health care services or gender-affirming health care services, as those terms are defined in section 11I1/2of chapter 12, or for any judgment, discipline or other sanction arising from such health care services if the services as provided would have been lawful and consistent with the standards of conduct for physician assistants if they occurred entirely in the commonwealth; provided further, that the board shall not take adverse action on an application for registration of a qualified physician assistant based on a criminal or civil action or disciplinary action by a licensing board of another state that arises from such health care services that, as provided, would have been lawful and consistent with the standards of conduct for physician assistants if they occurred entirely in the commonwealth..
Nothing in this section shall be construed to regulate the practice of physician assistants in any other state.
The board may, after a hearing pursuant to chapter thirty A, revoke, suspend or cancel the certificate of registration or reprimand, censure or otherwise discipline a physician assistant registered under said sections nine C to nine K, inclusive upon proof satisfactory to a majority of the board that said physician assistant:
No person filing a complaint or reporting or providing information pursuant to this section or assisting the board at its request in any manner in discharging its duties and functions shall be liable in any cause of action arising out of the receiving of such information or assistance; provided, however, that the person making the complaint or reporting or providing such information or assistance does so in good faith and without malice. The board shall keep confidential any complaint, report, record or other information received or kept by the board in connection with an investigation conducted by the board pursuant to this section; and provided, further, that, except to the extent that disclosures of records or other information may be restricted as otherwise provided by law or by the board's regulations, investigative records or information of the board shall not be kept confidential after the board has disposed of the matter under investigation by issuing an order to show cause, by dismissing a complaint or by taking other final action nor shall the requirement that investigative records or information be kept confidential, at any time, apply to requests from the person under investigation, the complainant or other state or federal agencies, boards or institutions as the board shall determine by regulation.
Mass. Gen. Laws ch. 112, § 9H