Section 1-748 - Claims procedureIn accordance with regulations issued by the Board, the Board shall provide to any participant or beneficiary who has a claim for benefits under a retirement program denied:
(1) Adequate written notice of such denial, setting forth the specific reasons for such denial in a manner calculated to be understood by such participant or beneficiary; and(2) A reasonable opportunity for a full and fair review of the decision denying such claim.Nov. 17, 1979, 93 Stat. 866, Pub. L. 96-122, § 188; Apr. 13, 2005, D.C. Law 15-354, § 3(d), 52 DCR 2638.