Section 13-H - Ombudsman for injured workers1. The office of ombudsman for injured workers is created within the workers' compensation board. The ombudsman shall report directly to the chair. The ombudsman shall act as an advocate for injured workers by accepting complaints concerning matters related to workers' compensation, investigating them and attempting to resolve them. The ombudsman shall also provide information to injured workers to enable them to protect their rights in the workers' compensation system.2. The office of ombudsman for small business is created within the workers' compensation board. The ombudsman shall report directly to the chair. The ombudsman shall provide information and assistance to small businesses with regard to workers' compensation insurance and claim processing matters.N.Y. Work. Comp. Law § 13-H