Section 20-2504 - Utilization review agents; certification; rulesA. The director shall issue a certificate to a utilization review agent that meets all of the requirements of this chapter and all applicable rules. A utilization review agent shall submit a signed and notarized application on a form prescribed by the director.B. A certificate is not transferable.C. The director may adopt rules consistent with the requirements of this chapter.D. Except as provided in section 20-2532, information required by the department with respect to customers, patients or utilization review plans is confidential and is not open to public inspection.E. The utilization review agent shall pay all certification expenses as provided in section 20-2506.