Jun. Cnty. Pa. VIII
The judicial district will work with the AOPC to ensure that all employees are trained on appropriate provision of language access services. Judicial district staff will attend training to assist them to: identify and respond to LEP persons, increase awareness of the types of language services available, guide when and how to access those services, and effectively use language services, how to handle issues such as stress and frustration with being unable to communicate with someone who is deaf or hard of hearing, and procedures for receiving both informal feedback and formal complaints. New employees, especially those who will have regular contact with the public, will be required to attend language access training.
All current and new judicial district staff will attend, and county clerks will be offered, the following training regarding language access:
Click here to view image Taped training developed by AOPC, available at https://youtu.be/FObgm-ewIw4.
[] For newly hired and current bilingual staff and their supervisors, the taped training developed by AOPC, available at https://www.youtube.com/watch?v=yuJP7e_znOU.
Interpreters new to our judicial district receive an orientation to local judicial district processes and procedures via the following means:
[] We send them a standard email with information about our policies and procedures, attached hereto.
[] We utilize the Local Court Interpreter Orientation Checklist created by AOPC.
[] We meet with new interpreters before their first appearance in our court, and provide them with basic information about our policies and procedures.
Click here to view image We orient interpreters new to our courthouse in the following fashion:
We email interpreters court facility information along with case-specific information and billing procedures. |
In addition, this judicial district provides the following training on language access:
Click here to view image Periodic training for new judicial district staff
Click here to view image Periodic training for employees who have frequent contact with the public
[] Language Access Basic Training, online training by New Mexico Administrative Office of Courts, available at https://www.nmcenterforlanguageaccess.org/lafund/#/.
[] Other [please describe]: _________________________________
Jun. Cnty. Pa. VIII