(a) Board Action. The Board may resolve a complaint by: - (i) Approving the recommendations of the IBM or ARC; or
- (ii) Conduct a contested case hearing. Following the hearing and deliberation of all evidence admitted at a contested case hearing, the Board may:
- (A) Dismiss the complaint due to lack of clear and convincing evidence;
- (B) Issue an advisory letter; or
- (C) Impose discipline by revocation, suspension, reprimand, restriction, condition, non-renewal, or a combination thereof, for a violation of any provision of the Act or the Board Rules.
(b) Board Order. The Board shall issue a written decision and order. The decision and order shall be sent to the applicant, licensee, or their attorneys by certified or regular mail.
Amended, Eff. 12/10/2015.