023-3 Wyo. Code R. § 3-8

Current through April 27, 2019

Section 3-8 - Refusal to Serve New Customers or Expand Existing Service

A utility may refuse to provide, expand or materially change service to a requesting customer when:

(a) The utility does not have adequate facilities to render the service requested and the customer is not willing to comply with the utility's line extension tariff;

(b) The requested service appears to be unsafe or likely to adversely affect service to another customer; or

(c) The requesting customer is indebted to the utility for service previously rendered and satisfactory payment arrangements have not been made with the utility.

• (i) If indebtedness for service rendered at a former location is in dispute, the requesting customer shall be provided service at the new location upon complying with the utility's deposit requirements and paying the amount in dispute. Upon settlement of the disputed amount, any balance due the customer shall be refunded with accrued interest at the Commission Authorized Interest Rate.

• (ii) The utility shall not refuse service to a new customer because of debts of a previous customer at the same location.

• (iii) The utility may refuse service due to unpaid line extension charges for facilities serving the location.

023-3 Wyo. Code R. § 3-8

Adopted, Eff. 3/21/2016.

Amended, Eff. 4/8/2019.