The IC shall investigate written complaints received by the Board requiring further investigation.
(a) Upon completion of the investigation, the IC shall: - (i) dismiss the complaint if it finds no evidence of incompetency, conviction of a felony after July 1, 1996, immorality and other reprehensible conduct, or gross neglect of duty; or
- (ii) prepare an investigative report.
(b) The report shall include: - (A) the findings of the committee;
- (B) recommended action; and
- (C) any additional information that is relevant to the report.
(c) Upon completion of the investigation, the committee may: - (i) send the notice required by Section 8;
- (ii) prepare and file formal petition and notice of hearing with the Board, setting the matter for a contested case hearing;
- (A) recommend to the board that an advisory letter be issued to the License, Permit, or Exception Authorization holder;
- (B) recommend to the Board an offer of conditional terms for settlement which may include educational courses;
- (C) recommend to the Board that the complaint be dismissed.
(d) The Board may resolve a complaint at any time by: - (i) sending an advisory letter to the License, Permit, or Exception Authorization holder;
- (ii) accepting a voluntary surrender of a License, Permit, or Exception Authorization;
- (iii) accepting conditional terms for settlement;
- (iv) dismissing the complaint.