(a) The Board shall assign an investigation committee comprised of one (1) or two (2) Board members or other individuals with assistance from a representative of the Attorney General's Office.
(b) Upon completion of the investigation, the committee may: - (i) Prepare and file a formal complaint and notice of hearing with the Board, setting the matter for a contested case hearing;
- (ii) Recommend to the Board that a reprimand be given to the Certificate Holder; or
- (iii) Recommend to the Board that the complaint be dismissed.
(c) The Board may resolve a complaint at any time by: - (i) Sending a written letter of reprimand/warning to the Certificate Holder;
- (ii) Accepting a voluntary surrender of a certificate;
- (iii) Accepting conditional terms for settlement;
- (iv) Dispensing with it in an informal manner; or