Chapter 1 - STATE-BASED ADMINISTRATIVE COMPLAINT PROCEDURES
- Section 1-1 - Authority
- Section 1-2 - Purpose
- Section 1-3 - Applicability
- Section 1-4 - Form of Complaint
- Section 1-5 - Place and Method of Filing Complaints
- Section 1-6 - Maintenance and Confidentiality of Official Agency Record
- Section 1-7 - Service of Papers on all Parties
- Section 1-8 - Initial Screening
- Section 1-9 - Consolidation of Complaints
- Section 1-10 - Administrative Resolution
- Section 1-11 - Administrative Hearing
- Section 1-12 - Location and Recording of Administrative Hearing
- Section 1-13 - Special Accommodations and Persons Present at the Administrative Hearing
- Section 1-14 - Objectives and Procedure of Administrative Hearing
- Section 1-15 - Final Decision
- Section 1-16 - Appropriate Remedies
- Section 1-17 - Time Allowed for Entire Process
- Section 1-18 - Results of Failure to Conclude the Hearing Process within the Time Allowed