Section PSC 2.10 - Application for rate increase; notice to customers(1) NOTICE OF APPLICATION FOR RATE INCREASE.(a) When a public utility applies for a general revision of rates, which, if authorized, would result in a rate increase, the public utility shall inform each affected customer of the filing of the application and the general nature and effect of the filing.(b) The public utility shall provide the notice under par. (a) by means of a bill insert over one complete billing cycle, using its standard bill insert and mailing procedures, containing the following information: the amount of the request, the reasons for the request, the dates of any hearings or prehearing conferences already established in the docket and how the customer can contact the commission to learn of any scheduling changes or additions, and the effect on the average customer if the request were to be granted. (c) If customer bills are not issued monthly, the utility shall furnish the information to customers by a special mailing or by means of a display advertisement in a newspaper having general circulation in the utility's service area.(2) MUNICIPALITY EXCEPTION. (a) Notwithstanding sub. (1) (b), a municipal utility serving fewer than 1,000 customers may elect to post notice of the information in sub. (1) (a), if the notice is posted in at least 3 public places at locations and in a manner likely to give notice to customers affected. (3) PROOF OF NOTICE. The utility shall file proof of compliance with this section no later than 3 days prior to the first hearing in the proceeding.Wis. Admin. Code Public Service Commission § PSC 2.10
CR 00-187: CR Register June 2002 No. 558, eff. 7-1-02.