Wis. Admin. Code Office of the Commissioner of Insurance § 2M
SECTION A
I. Principles of Insurance - 1 Hour
A. Definition of risk
B. Risk management
C. Insurable and noninsurable risk
D. Pooling concept-law of large numbers
E. Types of insurance companies
F. Reinsurance
II. General Wisconsin Insurance Laws - 4 Hours
A. Duties and powers of Insurance Commissioner-
statutory and rule-making
B. Knowledge of administrative action process, including
hearings and penalties
C. Purpose of licensing, including procedures and who
must be licensed
D. Record keeping and changes in agent status, including
change of name or address
E. Agent license expiration, revocation, suspension, and
limitation
F. General regulations regarding misrepresentation,
knowledge of acts of agent, rebating
G. Regulation of specific insurance contract changes
regarding cancellation, nonrenewal, notice of proof of
loss, and payment of claims
H. Unfair claims methods and practices-timely payment
of claims
I. Fair rating practices
J. Home and telephone solicitation requirements
K. Section 628.32, Wis. Stat., written disclosure of fees
other than commissions
L. Controlled business
M. Proper exchange of business
N. Unfair marketing practices
1. Misrepresentation
2. Unfair inducement
3. Unfair discrimination
4. Extra charges
5. Influencing employers
6. Unfair use of official position
7. Returning indicia of agency
8. Churning
9. Twisting
10. Restraint of competition
11. Unfair restriction of contracting parties choice of
insurer
O. Insurance contracts in Wisconsin
III. Ethics - 3 Hours
A. Fiduciary duties, and responsibilities
B. Conflict of interest
C. Ethical marketing practices, including fair and ethical
treatment of policyholders
D. Appropriate claims practices
E. Suitability of product to client
F. Social responsibility of insurance agent
G. Agent/company relationships
H. Maintaining appropriate insurance expertise
SECTION B
IV. Terms, Concepts and Policies - 10 Hours
A. Insurance terms and related concepts
1. Insurance
2. Risks
3. Peril (causes of loss)
a. Specified (named) perils
(1) Standard fire
(2) Extended coverage
(3) Broad form
b. Open perils (all physical loss)
4. Hazards
5. Loss
a. Direct
b. Indirect
6. Accident
7. Occurrence
8. Indemnity
9. Insurable interest
10. Actual cash value
11. Deductible
12. Limits of liability
13. Replacement cost
14. Negligence
a. Contributory
b. Comparative
15. Proximate cause
16. Warranties
17. Representations
18. Concealment
19. Liability
20. Bodily injury liability
21. Property damage liability
22. Personal injury liability
23. Incidental contracts
24. Binders
25. Coinsurance
26. Pair and set clause
27. Extensions of coverage
28. Additional coverages
29. Cancellation
30. Nonrenewal
31. Vacancy and unoccupancy
32. Right of salvage
33. Abandonment
34. Negligence
B. Policy provisions
1. Elements of a contract
2. Declarations
3. Insuring agreement
4. Sources of insurability information
5. Conditions
6. Exclusions
7. Limitations
8. Warranties, representations, and concealment
a. Warranty
b. Affirmative
9. Promissory
10. Breach of warranty
11. Concealment
12. Binders
13. Definition of the insured
14. Duties of the insured
15. Obligations of the insurance company
16. Mortgagee rights
17. Cancellation and nonrenewal provisions
18. Supplementary payment (additional coverages)
19. Proof of loss
20. Notice of claim
21. Appraisal
22. Assignment
23. Arbitration
24. Pro rata liability (other insurance)
25. Salvage
26. Consent to settle a loss
27. Subrogation
28. Compliance with provisions of Fair Credit
Reporting Act
C. Types of policies and related terms
1. Automobile Insurance - personal & family auto
a. Bodily injury
b. Property damage
c. Limits
(1) Split
(2) Single
d. Medical payments
e. Supplementary payments
f. Physical damage
(1) Collision
(2) Comprehensive
g. Uninsured motorist
h Underinsured motorist
i. Named insureds
j. Insureds
k. Owned automobile
L. Nonowned automobile
m. Temporary substitute auto
n. Hired auto
o. Cancellation and nonrenewal
p. Towing and labor
q. Personal auto policy
r. Family auto policy
2. Personal Watercraft
3. Standard fire
4. Personal lines
a. Dwelling (DP forms)
b. Homeowners (HO) forms
c. Mobile homes
5. Homeowners policy
6. Farm and ranch insurance
7. Flood insurance
8. Inland marine - Personal floaters
9. Earthquake insurance
10. Personal Umbrella/excess liability
V. Wisconsin Property and Casualty Insurance Law - 2 Hours
A. General rate standards
B. Prohibited classification of risks
C. Surplus lines
1. Definition
2. Prohibitions and restrictions
3. Responsibilities of agents and brokers
D. Oral contracts
E. Automobile liability
1. Financial responsibility
a. Definition
b. Persons required to show proof
2. Required coverages and prohibited exclusions
a. Uninsured motorist
3. Cancellation or nonrenewal
4. Responsibility for minors operating motor vehicles
5. Wisconsin Automobile Insurance Plan
F. Definition of loss
G. Wisconsin Insurance Plan
H. Valued policy law
I. Vacancy rule
J. Time period for filing claim
Wis. Admin. Code Office of the Commissioner of Insurance § 2M