The department shall contact each consumer in a category that will not receive services due to the imposition or continuation of an order of selection on an annual basis to determine if the consumer would like to continue to maintain category placement. The department shall make multiple attempts, through multiple methods of contact, including the consumer's preferred mode of contact, prior to closing any case. If there is no response within 30 days, the department may close the case. Prior to closing any case, the department shall document the dates and methods of contact.
Wis. Admin. Code Department of Workforce Development DWD 65.10