Section SPS 404.08 - Investigation and review(1) PERIODIC REVIEW. The department shall investigate and evaluate all approved schools and programs. The method of review shall include: (a) Information from the following: federal trade commission, better business bureaus, the Wisconsin department of justice, other state or other official approval agencies, local school officials or interested persons.(b) Review of reports and statements from the school involved.(c) Conferences with officials or representatives of the school involved or with interested persons including former students or parents of former students.(d) Investigation by visitation of the school involved.(2) COMPLAINTS. In addition to investigation upon its own initiative, the department may investigate any school and its programs upon receipt of a complaint from an interested person.(a) A student with a complaint against a school shall make a reasonable effort to resolve the complaint directly with the school.(b) The department shall conduct an investigation upon receipt of a written complaint filed within one year after the student's last recorded date of attendance; 1. If preliminary findings indicate a violation of s. 440.52, Stats., or chs. SPS 404 to 411, or of an established school policy, the department shall attempt, through mediation to bring about a settlement.2. If a settlement proposed by the department is rejected by a school, the department may conduct a hearing and impose any of the intermediate sanctions under s. SPS 404.01(4m) or subject the school to a summary suspension of its approval.3. If a complaint charging fraud or false representation used in procuring a student's enrollment is upheld and if a settlement cannot be reached, the department shall make a demand upon the schools bond and if not paid shall bring action in any court in the state of Wisconsin.Wis. Admin. Code Department of Safety and Professional Services SPS 404.08
Renumbered from Chapter EAB 4 by, Cr. Register, October, 1997, No. 502, eff. 12-1-97; CR 02-135: am. (2) (b) 1. and r. and recr. (2) (b) 2. Register April 2003 No. 568, eff. 5-1-03; correction in (2) (b) 1. made under s. 13.93(2m) (b) 7, Stats., Register April 2006 No. 604; correction in (1), (2) (intro.), (b) made under s. 13.92(4) (b) 6, Stats., and correction in (2) (b) 1., 2. made under s. 13.92(4) (b) 7, Stats., Register November 2017 No. 743, eff. 12/1/2017