Section DHS 1.06 - Collections(1) GENERAL. Subject to s. 46.10(3) and (16), Stats., the department or county department shall collect payment from any liable person, in the amount established under s. DHS 1.05(4).(2) DELINQUENT ACCOUNT. A client's account is delinquent when all of the following have occurred: (a) The amount established under s. DHS 1.05(4) has not been received for 90 consecutive days.(b) The department or county department has notified all applicable liable persons under s. DHS 1.04(1) at least 3 times using 30, 60, and 90 day dunning letters or their equivalent of the missed payments and documented each notification attempt.(3) NON-PURSUIT. The department or county department may not attempt to engage in collection efforts established under this chapter any time that a liable person does not have ability to pay under s. DHS 1.05(4).(4) ENFORCEMENT. The department or county department may enter into agreement or settlement with a liable person, or issue an order to compel payment as provided under s. 46.10, Stats. The department or county department shall send an order to compel by certified mail to the last known address of a liable person.(5) USE OF COLLECTION AGENCIES. The department may establish a written agreement with a collection agency or with the Wisconsin department of revenue to perform any duties and responsibilities under this section, or under ss. 71.93 and 71.935, Stats. A collection agency shall comply with the requirements specified in s. 218.04, Stats.(6) APPEALS. A person aggrieved by an order to compel payment, issued by the department under sub. (4), may appeal the order as a contested case under ch. 227, Stats., as follows: (a) A request for appeal must be mailed to the department of administration's division of hearings and appeals, within 30 days after the date of the order.(b) A request shall be deemed filed on the day that it is received by the department of administration's division of hearings and appeals.Wis. Admin. Code Department of Health Services DHS 1.06
Cr. Register, August, 1978, No. 272, eff. 9-1-78; am. (1), r. and recr. (2) (a) and (b), cr. (2) (c) to (e), r. and recr. (3) (a), renum. (3) (b) and (c) to be (3) (d) and (e), cr. (3) (b) and (c), Register, November, 1979, No. 287, eff. 1-1-80; correction in (2) (d) 5. made under s. 13.92(4) (b) 7, Stats., Register June 2008 No. 630; CR 10-146: r. and recr. (3) (d), r. (3) (e) Register May 2011 No. 665, eff. 6-1-11.Amended by, CR 19-020: r. and recr. Register December 2019 No. 768, eff. 1-1-20; correction in (2) (intro.), (5) made under s. 35.17, Stats., Register December 2019 No. 768, eff. 1/1/2020Divisions of Hearings and Appeals
P.O. Box 7875
4822 Madison Yards Way #5
Madison, WI 53707-7875