Wis. Admin. Code DHS § DHS 77.10

Current through October 28, 2024

Section DHS 77.10 - Grievances

If an individual providing communication access services under this chapter or an individual or agency receiving communication access services under this chapter is dissatisfied with any action or decision of the department relating to communication access services, the individual or agency may file a grievance, in writing, over the phone, or videophone with the department. The grievance shall be addressed to the department's division of public health and shall be received by the administrator's office of the division of public health within 45 days after the date of the department's action or decision.

Wis. Admin. Code Department of Health Services DHS 77.10

CR 99-009: cr. Register November 2002 No. 563, eff. 12-1-02; correction made under s. 13.93(2m) b 1, Stats., Register December 2004 No. 588.

Amended by, CR 22-026: am. (1), (4) (a) 1. Register May 2023 No. 809, eff. 6/1/2023

To file a grievance, write or phone Director, Office for the Promotion of Independent Living, Division of Public Health, P.O. Box 7851, Madison, Wisconsin 53707, 608-261-7823. Written grievances may be submitted by email to amber.mullett@dhs.wisconsin.gov. Grievances may also be filed in person at 1 West Wilson Street in Madison.