Section DHS 36.07 - Comprehensive community services plan Each CCS program shall have a written plan that shall include all of the following:
(1) A description of the organizational structure. The description shall include all of the following:(a) Responsibilities of the staff members assigned to the functions described in s. DHS 36.10 (2) (e).(b) Policies and procedures to implement a quality improvement plan consistent with the requirements in s. DHS 36.08.(c) Policies and procedures to establish a coordination committee and work with a coordination committee consistent with the requirements in s. DHS 36.09.(d) Criteria for recruiting and contracting with providers of psychosocial rehabilitation services.(e) Policies and procedures for updating and revising the CCS plan to ensure that it accurately identifies current services provided and any changes in policies and procedures of the CCS.(2) A written summary detailing the recommendations of the coordination committee made under s. DHS 36.09 (3) (a) and a written response by the CCS to the coordination committee's recommendations.(3) A description of the currently available mental health, substance-use disorder, crisis services, and other services in the county or tribe and how the CCS will interface and enhance these services. The description shall include policies and procedures for developing and implementing collaborative arrangements and interagency agreements addressing all of the following: (a) Processes necessary to include the CCS in planning to support consumers who are discharged from a non-CCS program or facilities that include inpatient psychiatric or substance-use treatment, a nursing home, residential care center, day treatment provider, jail or prison.(b) The role of the CCS when an emergency protective placement is being sought under s. 55.135, Stats., and when protective services or elder abuse investigations are involved.(c) The role of the CCS when the CCS provides services in conjunction with any other care coordination service including protective services, integrated services projects, and schools.(d) The role of the CCS when a consumer is living in the community under a ch. 51, Stats., commitment.(e) Establishing contracts and agreements with community agencies providing psychosocial rehabilitation services.(f) Establishing contracts when a needed service is not available in the existing array of services.(g) Arrangements with the county or tribal emergency services program to ensure identification and referral of CCS consumers who are in crisis.(4)(a) A description of an array of psychosocial rehabilitation services and service providers to be available through the CCS. The services and service providers shall be determined by all of the following: 1. Identifying anticipated service needs of potential consumers, including minors and the elderly, that are based upon the assessment domains identified in s. DHS 36.16 (4).2. Identifying treatment interventions to address the needs identified in subd. 1. Treatment interventions for minors and elderly consumers shall be identified separately from other consumers.(b) The description in par. (a) shall include the methods that the CCS will use to identify and contract with service providers.(5) Policies and procedures developed for each of the following:(a) Consumer records that meet the requirements in s. DHS 36.18.(b) Confidentiality requirements of this chapter.(c) The timely exchange of information between the CCS and contracted agencies necessary for service coordination.(d) Consumer rights that meet the requirements of s. DHS 36.19.(e) Monitoring compliance with this chapter and applicable state and federal law.(f) Receiving and making referrals.(g) Communication to the consumer of services offered by the CCS, costs to the consumer, grievance procedure, and requirements for informed consent for medication and treatment.(h) Ensuring that a consumer's cultural heritage and primary language are considered as primary factors when developing the consumer's service plan and that activities and services are accessible in a language in which the consumer is fluent.(i) Providing orientation and training that meets the requirements in s. DHS 36.12.(k) Application and screening.(l) Recovery team development and facilitation.(o) Service coordination, referrals, and collaboration.(p) Advocacy for the consumer.(q) Support and mentoring for the consumer.(r) Discharge planning and facilitation.(s) Monitoring and documentation.(t) Policy on telehealth, including when telehealth can be used and by whom, patient privacy and information security considerations, and the right to decline services provided via telehealth.Wis. Admin. Code Department of Health Services DHS 36.07
CR 04-025: cr. Register October 2004 No. 586, eff. 11-1-04; correction in (3) (b) made under s. 13.92(4) (b) 7, Stats., Register November 2008 No. 635.Amended by, CR 23-053: cr. (5) (t) Register September 2023 No. 813, eff. 10/1/2023