Section DHS 34.24 - Client service records(1) MAINTENANCE AND SECURITY. (a) A program shall maintain accurate records of services provided to clients, including service notes prepared under s. DHS 34.23(8) and crisis plans developed under s. DHS 34.23(7).(b) The program administrator is responsible for the maintenance and security of client service records.(2) LOCATION AND FORMAT. Client service records shall be kept in a central place that is not accessible to persons receiving care from the program, shall be held safe and secure, shall be managed in accordance with standard professional practices for the maintenance of client mental health records, and shall be arranged in a format which provides for consistent recordkeeping within the program and which facilitates accurate and efficient record retrieval.(3) DISPOSITION UPON PROGRAM CLOSING. An organization providing emergency mental health services under contract with the county shall establish a written plan for maintenance and disposition of client service records in the event that the program loses its certification or otherwise terminates operations. The plan shall include a written agreement with the county department to have the county department act as the repository and custodian of the client records for the required retention period or until the records have been transferred to a new program.(4) CONFIDENTIALITY. Maintenance, release, retention and disposition of client service records shall be kept confidential as required under s. 51.30, Stats., and ch. DHS 92.Wis. Admin. Code Department of Health Services DHS 34.24
Cr. Register, September, 1996, No. 489, eff. 10-1-96; correction in (4) made under s. 13.93(2m) (b) 7, Stats., Register, April, 2000, No. 532; correction in (4) made under s. 13.92(4) (b) 7, Stats., Register November 2008 No. 635.