Section ATCP 132.03 - Written repair order(1) REQUIREMENT. Before a shop starts any repairs whose total price may exceed $50.00, a shop representative shall prepare a written repair order that clearly and legibly describes the repairs authorized by the customer. The repair order shall be dated and signed by the shop representative, and shall include all of the information required under sub. (3).(2) CUSTOMER COPY. Before a shop starts any repairs whose total price may exceed $50, a shop representative shall provide the customer with a complete and accurate copy of the repair order under sub. (1) for those repairs, except that a customer copy is not required if there was no face-to-face contact between the customer and a shop representative when the repairs were authorized. (3) REPAIR ORDER CONTENTS. A repair order under sub. (1) shall include all of the following: (a) The name and address of the shop.(b) The name and address of the customer.(c) The model, make and license number of the motor vehicle if the motor vehicle is in the shop's possession.(d) The repair price information required under s. ATCP 132.04, if any.(e) The estimated date by which the repair will be completed, if an estimated completion date is required under s. ATCP 132.05.(f) Notice that customer is entitled to inspect or receive any components, parts or accessories replaced or removed by the shop.(g) A description of the repairs authorized by the customer.(h) The date the repair order is written.(i) The signature of a shop representative.Wis. Admin. Code Department of Agriculture, Trade and Consumer Protection ATCP 132.03
Cr. Register, January, 1994, No. 457, eff. 1-1-95.