Current through Register Vol. XLI, No. 24, June 14, 2024
Section 78-2-26 - Grievance ProcedureAn agency shall develop and implement a written grievance procedure for children and foster, adoptive, and biological families. The procedure shall be written in clear and simple language and shall include at least the following provisions:
26.1. An agency shall ensure that children and their biological families can express concerns or make complaints without fear of retaliation;26.2. The grievance procedure shall ensure due process; and26.3. The child's primary case manager shall explain the procedure to the child and his or her biological parents or guardian upon admission and obtain written acknowledgment that an explanation of the procedure has been provided.