W. Va. Code R. § 179-9-13

Current through Register Vol. XLI, No. 36, September 6, 2024

Section 179-9-13 - Additional requirements for wagers placed on mobile applications and other digital platforms

13.1. A sports pool operator or sports pool intermediary shall file with the Commission, internal controls for all aspects of online sports pool operations prior to implementation and any time a change is made thereafter. The internal controls shall include detailed procedures for system security, operations, accounting, and reporting of problem gamblers.

13.2.A sports pool operator or sports pool intermediary offering online sports pools shall describe in its internal controls the method for securely issuing, modifying, and resetting a patron's account password, Personal Identification Number (PIN), or other approved security feature, when applicable. Any method shall include notification to the patron following any modification via electronic or regular mail, text message, or other manner approved by the Director or the Commission. Such method shall include at a minimum:

13.2.1. Proof of identity, if in person;

13.2.2. The correct response to two or more challenge questions; or

13.2.3. Strong authentication.

13.3. All terms and conditions for online sports pools shall be included as an appendix to the internal controls filed with the Commission pursuant to this rule.

13.4. Each online sports pool website or mobile application shall display a responsible gaming logo in a manner approved by the Commission to direct a patron to the 'operator's responsible gaming webpage. The responsible gaming webpage shall be accessible to a patron during a patron session and shall contain, at a minimum, the following:

13.4.1. A prominent message, which states "If you or someone you know has a gambling problem and wants help, call 1-800-Gambler";

13.4.2. A direct link to the Problem Gamblers Help Network of West Virginia and one other organization based in the United States dedicated to helping people with potential gambling problems;

13.4.3. A clear statement of the online sports pool operator's policy and commitment to responsible gaming; and

13.4.4. Rules governing self-imposed responsible gaming limits and the ability for the patron to establish those limits.

W. Va. Code R. § 179-9-13