Series 114-96 - Health Plan Issuer Internal Grievance Procedure
- Section 114-96-1 - General
- Section 114-96-2 - Definitions
- Section 114-96-3 - Grievance Reporting and Recordkeeping Requirements
- Section 114-96-4 - Grievance Review Procedures
- Section 114-96-5 - First Level Reviews of Grievances Involving an Adverse Determination
- Section 114-96-6 - Standard Reviews of Grievances Not Involving an Adverse Determination
- Section 114-96-7 - Expedited Reviews of Grievances Involving an Adverse Determination
- Section 114-96-8 - Penalties