W. Va. Code R. agency 114, tit. 114, ser. 114-32, app E

Current through Register Vol. XLI, No. 49, December 6, 2024
Appendix E

Claims Denial Reporting Form

Long-Term Care Insurance

For the State of ______________

For the Reporting Year of ______________

Company Name: ________________________________ Due: June 30 annually

Company Address: ________________________________

________________________________

Company NAIC Number: ________________________________

Contact Person: ________________________________ Phone Number: ________________________________

Line of Business: Individual Group

Instructions

The purpose of this form is to report all long-term care claim denials under in force long-term care insurance policies. Indicate the manner of reporting by checking one of the boxes below:

[ ] Per Claimant - counts each individual who makes one or a series of claim requests.

[ ] Per Transaction - counts each claim payment request.

"Denied" means a claim that is not paid for any reason other than for claims not paid for failure to meet the waiting period or because of an applicable preexisting condition.

State DataNationwide Data1
1 Total Number of Long-Term Care Claims Reported
2 Total Number of Long-Term Care Claims Denied/Not Paid
3 Number of Claims Not Paid due to Preexisting Condition Exclusion
4 Number of Claims Not Paid due to Waiting (Elimination) Period Not Met
5 Net Number of Long-Term Care Claims Denied for Reporting Purposes (Line 2 Minus Line 3 Minus Line 4)
6 Percentage of Long-Term Care Claims Denied of Those Reported (Line 5 Divided By Line 1)
7 Number of Long-Term Care Claim Denied due to:
8 Long-Term Care Services Not Covered under the Policy2
$ Provider/Facility Not Qualified under the Policy3
$ Benefit Eligibility Criteria Not Met4
$ Other

1. The nationwide data may be viewed as a more representative and credible indicator where the data for claims reported and denied for your state are small in number.

2. Example-home health care claim filed under a nursing home only policy.

3. Example-a facility that does not meet the minimum level of care requirements or the licensing requirements as outlined in the policy.

4. Examples-a benefit trigger not met, certification by a licensed health care practitioner not provided, no plan of care.

W. Va. Code R. agency 114, tit. 114, ser. 114-32, app E