Part II - CONSUMER RULES

Section 480-90-103 - Information to consumers
Section 480-90-108 - Application for service
Section 480-90-113 - Residential service deposit requirements
Section 480-90-118 - Nonresidential services deposit requirements
Section 480-90-123 - Refusal of service
Section 480-90-128 - Disconnection of service
Section 480-90-133 - Reconnecting service after disconnection
Section 480-90-138 - Payment arrangements
Section 480-90-143 - Winter low-income payment program
Section 480-90-148 - Service responsibility
Section 480-90-153 - Protection and disclosure of customer information
Section 480-90-158 - Service connections
Section 480-90-163 - Service entrance facilities
Section 480-90-168 - Access to premises; identification
Section 480-90-173 - Gas utility's responsibility for complaints and disputes
Section 480-90-178 - Billing requirements and payment date
Section 480-90-179 - Electronic information
Section 480-90-183 - Complaint meter tests
Section 480-90-188 - Payment locations
Section 480-90-193 - Posting of tariffs for public inspection and review
Section 480-90-194 - Publication of proposed tariff changes to increase charges or restrict access to services
Section 480-90-195 - Notice of tariff changes other than increases in recurring charges and restrictions in access to services
Section 480-90-197 - Adjudicative proceedings where public testimony will be taken
Section 480-90-198 - Notice verification and assistance
Section 480-90-199 - Other customer notice