Section 388-101D-0196 - What is the client critical case protocol?(1) The client critical case protocol is a formal, person-centered process for addressing unmet residential support needs for a client receiving services from a contracted supported living provider, which, if unaddressed might result in a disruption in residential services.(2) DDA must include in the client critical case protocol:(a) The client, if they choose to participate;(b) The client's legal representative, if the client has one, and if they choose to participate;(c) A representative from the client's current supported living agency; and(3) The steps of the client critical case protocol include DDA:(a) Identifying the client's unmet need as a critical case;(b) Notifying parties in subsection (2) of this section that a critical case has been identified;(c) Conducting a critical case conference under WAC 388-101D-0198;(d) Identifying action steps through a critical case conference; and(e) Distributing an outcome summary to participants for review and correction.Wash. Admin. Code § 388-101D-0196
Adopted by WSR 24-02-042, Filed 12/27/2023, effective 1/27/2024