When an applicant or licensee has concerns about licensing procedures, interpretation of standards, or the actions of licensing personnel that cannot be resolved satisfactorily in discussion with the assigned licensing representative, the problem solving steps outlined below are available.
Licensing staff may also initiate a request for problem solving conferences with applicants or licensees when the need arises.
8 Va. Admin. Code § 20-820-240
Statutory Authority: §§ 22.1-16 and 22.1-289.046 of the Code of Virginia.