5 Va. Admin. Code § 5-20-70

Current through Register Vol. 40, No. 22, June 17, 2024

Section 5VAC5-20-70 - Informal complaints

All correspondence and informal complaints shall be referred to the appropriate division or bureau of the commission. The head of the division or bureau receiving this correspondence or complaint shall attempt to resolve the matter presented. Matters not resolved to the satisfaction of all participating parties by the informal process may be reviewed by the full commission upon the proper filing of a formal proceeding in accordance with the rules by any party to the informal process.

Derived from Virginia Register Volume 17, Issue 18, eff. June 1, 2001.

Statutory Authority

§§ 12.1-13 and 12.1-25 of the Code of Virginia.