Chapter 428 - RULES GOVERNING LOCAL EXCHANGE TELECOMMUNICATIONS CARRIER RETAIL SERVICE QUALITY
- Section 20VAC5-428-10 - Applicability; definitions
- Section 20VAC5-428-20 - Private property restoration
- Section 20VAC5-428-30 - Availability and retention of records
- Section 20VAC5-428-40 - Reserved
- Section 20VAC5-428-50 - Emergency trouble report response
- Section 20VAC5-428-60 - Service outage reporting
- Section 20VAC5-428-70 - Commission complaints
- Section 20VAC5-428-80 - Printed directories
- Section 20VAC5-428-90 - Network and customer care service quality and reporting
- Section 20VAC5-428-100 - Generally inadequate service
- Section 20VAC5-428-110 - Enforcement and sanctions
- Section 20VAC5-428-120 - Commission authority
- Section 20VAC5-428-130 - Sunset provision