18 Va. Admin. Code § 160-40-500
Current through Register Vol. 41, No. 6, November 4, 2024
Section 18VAC160-40-500 - Response to inquiry and provision of recordsA. A licensee must respond within 10 days to a request by the board or any of its agents regarding any complaint filed with the department.B. Unless otherwise specified by the board, a licensee of the board shall produce to the board or any of its agents within 10 days of the request any document, book, or record concerning any transaction pertaining to a complaint filed in which the licensee was involved, or for which the licensee is required to maintain records. The board may extend such timeframe upon a showing of extenuating circumstances prohibiting delivery within such 10-day period.C. A licensee shall not provide a false, misleading, or incomplete response to the board or any of its agents seeking information in the investigation of a complaint filed with the board.D. With the exception of the requirements of subsection A or B of this section, a licensee must respond to an inquiry by the board or its agent within 21 days.18 Va. Admin. Code § 160-40-500
Derived from Virginia Register Volume 33, Issue 11, eff. April 1, 2017.Statutory Authority §§ 54.1-201 and 54.1-2301 of the Code of Virginia.