12 Va. Admin. Code § 5-31-360

Current through Register Vol. 41, No. 10, December 30, 2024

Section 12VAC5-31-360 - Public access

An EMS agency shall provide for a publicly listed telephone number to receive calls for service from the public.

1. The number must be answered in person on a 24-hour basis.

2. Exception: An EMS agency that does not respond to calls from the public but responds only to calls from a unique population shall provide for a telephone number known to the unique population it serves. The number must be answered during all periods when that population may require service and at all other times must direct callers to the nearest available EMS agency.

12 Va. Admin. Code § 5-31-360

Derived from Virginia Register Volume 19, Issue 3 and Volume 19, Issue 9, eff. January 15, 2003.

Statutory Authority

§§ 32.1-12 and 32.1-111.4 of the Code of Virginia.