Section R66-5-19 - Agent Duties and Responsibilities(1) Medical cannabis pharmacy employees shall be registered as PMP or a medical cannabis pharmacy agent.(2) A pharmacy agent may perform the following duties:(a) assist a prospective cardholder with an application for a medical cannabis card;(b) assist the cardholder with understanding available products, proper use of a medical device, medical cannabis strains, and methods of consumption or application within the dosing guidelines specified by an RMP or PMP;(c) verify the status of an individual's medical cannabis card and dosing guidelines in a patient recommendation within the ICS;(d) enter and retrieve information from the ICS;(e) authorize entry of a cardholder into the cardholder counseling area;(f) take a refill order from an RMP;(g) provide pricing and product information;(h) process cardholder payment, including the issuance of receipt, refund, credit, and cash;(i) prepare labeling for a product;(j) retrieve medical cannabis and medical cannabis devices from inventory;(k) accept a new order of medical cannabis or a medical cannabis device, orders left on voicemail for a PMP to review;(l) verbally offer to a cardholder, the opportunity for counseling with a PMP regarding medical cannabis, or a medical cannabis device;(m) assist with dispensing of product to a cardholder;(n) screen calls for a PMP;(o) prepare an inventory of medical cannabis and medical cannabis device;(p) transport medical cannabis, or medical cannabis device; and(q) assist with maintaining a safe, clean, and professional environment.(3) A pharmacy agent may not perform the following duties:(a) receive dosing guidelines for a patient's recommendation over the phone or in-person;(c) determine or modify dosing guidelines in a patient's recommendation; or(d) provide counseling or consultation regarding a patient's medical condition, or medical treatment.Utah Admin. Code R66-5-19
Adopted by Utah State Bulletin Number 2024-10, effective 5/13/2024