Section R21-1-4 - Agency Billing and Collection Responsibility(1) Each agency shall document and track agency each receivable in FINET. (a) An agency may request an exemption from using FINET from the Division of Finance and OSDC.(b) An agency exempted under this section shall:(i) track each receivable in the agency's system;(ii) provide OSDC with a receivable report each month that contains the information described in Subsection 63A-3-502(7)(g); and(iii) provide each receivable report within 45 days after the quarter ends.(2) A customer shall be billed: (a) within 10 days from the event that created the receivable; or(b) if the event is recurring, within the next billing cycle.(3) The payment due date shall be within 30 days of the event date unless the agency can show that this timeframe does not meet its business needs.(4) If payment is not received within 10 days after the payment due date, the agency shall contact the customer for payment by phone or written notice.(5) Each agency shall review and comply with the statewide accounting policies for receivables, which are available on the Division of Finance website, finance.utah.gov.Amended by Utah State Bulletin Number 2019-17, effective 8/7/2019Amended by Utah State Bulletin Number 2021-07, effective 3/25/2021Amended by Utah State Bulletin Number 2024-20, effective 10/10/2024