Section R21-1-4 - Agency Billing and Collection Responsibility(1) Agencies shall document and track agency receivables on FINET. (a) An agency may apply to the Division of Finance and OSDC for an exemption to this subsection.(b) An agency exempted under this section shall:(i) track receivables on the agency system;(ii) provide the OSDC with quarterly receivable reports pursuant to 63A-3-502(7)(g); and (ii) provide receivable reports to OSDC no later than 45 days after the end of the quarter. (2) Customers shall be billed within 10 days from the event creating the receivable or the next billing cycle, if reoccurring.(3) The payment demand date shall be no later than 30 days from the event date unless the agency can demonstrate the 30 day demand date is not appropriate for the agency's business processes.(4) Agencies shall contact customers for payment by phone or written notice when payment is not received within 10 days after the payment demand date.(5) Agencies shall review and comply with the statewide accounting FIACCT 06 policies available on the Division of Finance website, finance.utah.gov.Amended by Utah State Bulletin Number 2019-17, effective 8/7/2019Amended by Utah State Bulletin Number 2021-07, effective 3/25/2021