Section 87.201 - OCCC Notice(a) Required notice. A refund anticipation loan facilitator must provide the following notice to each consumer: "For questions or complaints about this transaction, contact the loan facilitator, (insert name of facilitator), at (insert facilitator's phone number and, at facilitator's option, one or more of the following: mailing address, fax number, website, e-mail address). The Office of Consumer Credit Commissioner (OCCC) is a state agency, and it enforces certain laws that apply to the facilitator. If a complaint or question cannot be resolved by contacting the facilitator, consumers can contact the OCCC to file a complaint or ask a general credit-related question. OCCC address: 2601 N. Lamar Blvd., Austin, Texas 78705. Phone: (800) 538-1579. Fax: (512) 936-7610. Website: occc.texas.gov. E-mail: consumer.complaints@occc.texas.gov." (b) Location of notice. A facilitator must provide the notice described by subsection (a) by one or both of the following methods: (1) including the notice on each privacy notice that the facilitator is required to provide to a consumer under state or federal law; or (2) including the notice on each written disclosure that the facilitator is required to provide to a borrower under Texas Finance Code, § RSA 352.004.7 Tex. Admin. Code § 87.201
Adopted by Texas Register, Volume 41, Number 36, September 2, 2016, TexReg 6684, eff. 9/8/2016