Section 218.57 - Moving Services Contract(a) Requirements. A household goods carrier must give a copy of the moving services contract to the shipper prior to the loading of the shipment. This copy must include: (1) the name and motor carrier registration number of the household goods carrier as they appear on the motor carrier certificate of registration, and the address and telephone number of the household goods carrier or the household goods agent that prepared the moving services contract;(2) the date the shipment is loaded and a description of the shipment as household goods;(3) the name and address of the shipper;(4) the addresses of the:(B) destination, if known; and(C) any stops in transit, if known;(5) the moving services to be performed;(6) a clear and concise disclosure of the limits of the household goods carrier's liability for loss or damage to a shipper's household goods; however, the moving services contract must expressly state if the household goods carrier's liability is $0.00 for loss or damage to a shipper's household goods;(7) a clear and concise disclosure of any costs associated with an agreement regarding the liability of the household goods carrier for loss or damage to a shipper's household goods, and a statement that any agreement regarding the household goods carrier's liability is something different than an insurance policy;(8) a clear notice of the amount of any insurance for property that is transported or stored, the amount of insurance premiums, and the insurance policy number, if insurance for the shipment was purchased from or through the household goods carrier;(9) a clear and conspicuous statement that this document is a contract for moving services and is subject to the terms and conditions throughout the document, including any attachments;(10) a description of whether the proposal is a binding or not-to-exceed proposal, and the maximum price the shipper could be required to pay for the services listed;(11) a statement authorizing performance of the listed services, signed and dated by the household goods carrier and the shipper;(12) a statement signed and dated by the shipper authorizing delivery of household goods at a destination where the shipper is not present if the shipper intends for the household goods carrier to deliver to a site where the shipper will not be present; and(13) the following language regarding claims: "The process for filing a claim against a household goods carrier and the claims procedures are provided on the website of the Texas Department of Motor Vehicles (department), as well as in the department's administrative rule, 43 Texas Administrative Code § 218.61(relating to Claims). A shipper must file any claims against a household goods carrier within 90 days of the delivery of the shipment to the final destination, or after a reasonable time for delivery has elapsed in the case of failure to make delivery."(b) Delivery. A household goods carrier must give a completed copy of the moving services contract to the shipper upon delivery of the shipment. The household goods carrier must release the household goods to the shipper at destination if the shipper pays the maximum price listed on the moving services contract. Except as provided by subsection (c) of this section, the moving services contract shall be signed and dated by the household goods carrier and the shipper confirming the shipment has been delivered. This signature only confirms delivery of the shipment. Except as provided in subsection (e) of this section, this copy must include the information listed in subsection (a) of this section and:(1) the total charges for the shipment and the specific nature of each charge, including the method used to calculate the minimum and total charges if the shipment was not transported based on a binding proposal;(2) an explanation of all additional moving services provided in accordance with § 218.56(d) of this title (relating to Proposals and Estimates for Moving Services); and(3) the addresses of the origin, destination, and any stops in transit if not previously provided on the moving services contract at the origin.(c) Delivery to a destination where the shipper is not present. If a shipper authorizes the household goods carrier to deliver household goods to a destination where the shipper is not present, as allowed in subsection (a)(12) of this section, the moving services contract need not be signed and dated by the shipper at the time of delivery.(d) Pre-existing transportation contracts. A household goods carrier is not required to comply with subsection (b)(1) and (2) of this section if a pre-existing transportation contract sets out the maximum amount the shipper could be required to pay for the transportation services. Pre-existing transportation contracts include, but are not limited to, corporate contracts for the relocation of multiple employees.(e) Copies. To the extent this section requires a copy of a document or a written document, the document may be in a printed or electronic format.(f) Signatures. The signatures of the shipper and the household goods carrier, as required by this section, may be transmitted by facsimile or other electronic means. These signatures must be separate from any signatures required by the household goods carrier such as the acknowledgment of the statement of value of the shipment.43 Tex. Admin. Code § 218.57
The provisions of this §218.57 adopted to be effective February 4, 2010, 35 TexReg 663; Amended by Texas Register, Volume 40, Number 10, March 6, 2015, TexReg 1108, eff. 3/12/2015; Amended by Texas Register, Volume 42, Number 25, June 23, 2017, TexReg 3279, eff. 7/2/2017; Amended by Texas Register, Volume 49, Number 52, December 27, 2024, TexReg 10684, eff. 1/2/2025