Section 206.97 - Customer Service and Protection Advisory Committee (CSPAC)(a) The CSPAC is created to make recommendations, as requested by the department and board, on the following:(1) investigation and enforcement issues, including: vehicle titles and registration fraud; lemon law; the warranty performance program; and various other topics affecting consumers; and(2) topics related to improving and enhancing customer service by the department, including, but not limited to the following: infrastructure; new customer service initiatives; policy and process improvements; and technology.(b) The CSPAC shall comply with the requirements of § 206.93 of this title (relating to Advisory Committee Operations and Procedures).(c) The CSPAC shall expire on July 7, 2027.43 Tex. Admin. Code § 206.97
Adopted by Texas Register, Volume 44, Number 34, August 23, 2019, TexReg 4516, eff. 8/28/2019; Amended by Texas Register, Volume 48, Number 17, April 28, 2023, TexReg 2188, eff. 5/3/2023