28 Tex. Admin. Code § 25.61
Current through Reg. 49, No. 37; September 13, 2024
An insurance premium finance company or its designee shall preserve written record of each oral or written contact made by the company with the insured or any other person for the purpose of collecting late insurance premium finance payments. The record shall also include contacts made by the insured with the insurance premium finance company. The record shall include the date, method of contact, contacted party, person initiating the contact and essence of the contact. Each record shall be maintained in a manner that is readily understood.
28 Tex. Admin. Code § 25.61