Section 88.307 - Requirements Regarding LTC Facility Visits and Submitting Information to the Office(a) A local ombudsman entity must ensure each LTC facility in the ombudsman service area is visited by a certified ombudsman in accordance with the Ombudsman Policies and Procedures Manual during each federal fiscal year to: (1) monitor residents' health, safety, welfare, and rights; and(2) receive, investigate, and resolve complaints on behalf of residents.(b) A local ombudsman entity must submit activities and casework, as described in the Ombudsman Policies and Procedures Manual, to the Office by entering information into the ombudsman database within 14 days after completion of the activity or receipt of a complaint. 26 Tex. Admin. Code § 88.307
Adopted by Texas Register, Volume 43, Number 13, March 30, 2018, TexReg 2015, eff. 4/5/2018; Amended by Texas Register, Volume 49, Number 20, May 17, 2024, TexReg 3577, eff. 5/22/2024