Section 745.643 - How can the subject of a background check challenge the accuracy or completeness of the information contained in the results of the background check?To challenge the accuracy or completeness of the information contained in the results of the background check:
(1) The subject should first work with the CBCU representative that made the background check determination to provide updated disposition information or additional documentation; and(2) If the subject is unable to resolve the issue in this manner, then the subject may seek resolution of the issue from the agency that provided the results upon which the CBCU background check determination was made.26 Tex. Admin. Code § 745.643
Adopted by Texas Register, Volume 43, Number 50, December 14, 2018, TexReg 8144, eff. 1/13/2019; transferred effective July 15, 2019, as published in the June 14, 2019 issue of the Texas Register, 44 TexReg 2963