Section 177.13 - Complaint Procedure Notification(a) Method of Notification. For the purpose of directing complaints to the board regarding health-care delivery by licensees of the board practicing through non-profit health organizations certified pursuant to the Medical Practice Act, § 162.001, the non-profit health organizations which are certified or otherwise approved pursuant to the Medical Practice Act, § 162.001(b) and (c), shall provide notification to the public of the name, mailing address, and telephone number of the board by displaying in a prominent location at each site of health-care delivery and readily visible to patients or potential patients, signs in English and Spanish of no less than 8 1/2 inches by 11 inches in size with the board-approved notification statement printed alone and in its entirety in black on white background in type no smaller than standard 24-point Times Roman print with no alterations, deletions, or additions to the language of the board-approved statement.(b) Approved English Notification Statement. The following notification statement in English is approved by the board for purposes of these rules: Attached Graphic
(c) Approved Spanish Notification Statement. The following notification statement in Spanish is approved by the board for purposes of these rules: Attached Graphic
22 Tex. Admin. Code § 177.13
The provisions of this §177.13 adopted to be effective July 4, 2004, 29 TexReg 6089; amended to be effective March 16, 2008, 33 TexReg 2025; amended to be effective September 19, 2010, 35 TexReg 8353