Section 80.1 - Duty to Respond to Complaint(a) A licensee shall fully cooperate with the Board in its investigation of any complaint.(b) A licensee shall fully cooperate with any Board request for information or documents relating to any complaint.(c) The Board shall send notice of a complaint by registered mail to a licensee's physical address on file with the Board.(d) A licensee's last known physical and email address filed with the Board is presumed current.(e) A licensee's response to a complaint or request for information or documents shall be in writing and sent to the Board no later than the 15th day after receipt of the notice of complaint or request.(f) A licensee's response to a complaint or request for information or documents shall be complete.(g) A licensee shall make any request to extend the time to respond in writing before the deadline in subsection (e) of this section expires.(h) A licensee who fails to timely respond to a complaint or request is subject to disciplinary action.22 Tex. Admin. Code § 80.1
Former section transferred to 22 TAC § 82.1 by Texas Register, Volume 43, Number 42, October 19, 2018, TexReg 6963, eff. 11/1/2018; current section adopted by Texas Register, Volume 40, Number 04, January 23, 2015, TexReg 379, eff. 1/29/2015; Amended by Texas Register, Volume 43, Number 24, June 15, 2018, TexReg 3886, eff. 6/19/2018; Transferred from 22 TAC § 78.5 by Texas Register, Volume 43, Number 42, October 19, 2018, TexReg 6963, eff. 11/1/2018; Adopted by Texas Register, Volume 44, Number 39, September 27, 2019, TexReg 5621, eff. 10/3/2019; Amended by Texas Register, Volume 47, Number 23, June 10, 2022, TexReg 3464, eff. 6/13/2022