Section 117.65 - Massage School Conduct and Grievance PolicyA massage school shall develop and implement a written policy pertaining to the conduct of students, including a grievance policy. The policy shall:
(1) include conditions for dismissal;(2) include conditions for re-entrance of those students dismissed for violating the conduct policy;(3) attempt to resolve disputes between students, including drops and graduates, and the school or instructor;(4) require that adequate records be maintained of grievances and resolutions;(5) require that every effort to resolve grievances and complaints is made; and(6) prohibit a massage school from disciplining or retaliating against a student for filing a complaint with the department.16 Tex. Admin. Code § 117.65
Adopted by Texas Register, Volume 42, Number 38, September 22, 2017, TexReg 4997, eff. 11/1/2017; Amended by Texas Register, Volume 45, Number 04, January 24, 2020, TexReg 548, eff. 2/1/2020